Orders and shipments

For orders over 69€ shipping costs are free of charge.

In the case of orders with a lower value, shipping costs will be calculated at the time of ordering according to the geographical area to be reached.
Italy – 5.90€
Italy Islands – 14.95€

You will be able to order by paying by bank transfer, Paypal and Credit Card.

Your order will be processed and shipped within 3 days of being placed, but please note that during periods of sales, promotions or holidays this timeframe may extend up to 7 business days. You will receive confirmation of shipment via email and will be sent a link that will allow you to track the delivery of your package.

For any inquiries related to your order, please note that you can contact our Customer Service via email assistenzaclienti@forpen.it or by using the CONTACT area of our website.
Customer Service operates Monday through Friday with the following hours: 9:00 a.m. to 12:30 p.m. / 3:00 p.m. to 6:00 p.m.